What this agent can do for your business
- Verified orderIncluded
- Change window appliedIncluded
- Request registered onceIncluded
- Alternative when it no longer appliesIncluded
- Answers from your own content: the knowledge base you loadWith your setup
- Hands the case to a person on your team when neededWith your setup
Verifies the order with number and email and, with its status and your policy, states whether...
Order Change Request Assistant
Registers order changes before shipping and says clearly whether they are still within the window.
Built for: Operations teams of online merchants
From USD 299.00 / year
Annual access · updates and support during the term
What changes in your business
- Change requests by email that arrive too late
- Avoidable returns for the wrong size
Try Order Change Request Assistant
Talk to the agent the way a customer would. It uses demo data and changes no real system.
Hi 👋 I am Order Change Request Assistant. I use demo data.
Demo data. It does not change any real system.
From install to the first conversation
1Configure
Enable the plugin in your WordPress, pick your AI provider and load your business context.
2Converse
The agent answers on your website using your catalog and knowledge base.
3Hand off and log
When a case needs your team it hands it off to a person, and keeps the conversation when the visitor leaves contact details.
What it does and what it connects to
- Verified order
- Change window applied
- Request registered once
- Alternative when it no longer applies
What the agent can do
- Website chat
- Human handoff
- Knowledge search
- Check order status
- Answers from your knowledge base
Compatibility
- REST API
- Any website
- WooCommerce
- WordPress
What your purchase includes
- Delivery
- ZIP package for local WordPress installation.
Requirements
- WordPress 6+
- AI provider key (OpenRouter, OpenAI, Anthropic, Google or DeepSeek)
- WooCommerce orders (read with customer verification); post-sale policies (knowledge base)
Before you buy
Does it modify the order directly?
No. It checks whether the change is possible and registers the request for your team to approve.
How does it know whether it can still change?
With the verified order status and your published change window.
What do I need to configure?
Load your change window and cancellation policy as the knowledge base, set who receives routed cases and connect your AI key.
Does it invent answers?
No. It only answers from your approved sources; if something is not documented it says so and routes the case.
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Order Change Request Assistant
Install the plugin on your WooCommerce, load your change window and cancellation policy, set who approves changes, connect your AI key and test with a real order.
Full product description
Verifies the order with number and email and, with its status and your policy, states whether the address, size, quantity change or cancellation is still possible. If so, it registers the complete request once for your team to approve; if not, it explains the published alternative. It never modifies orders.