What this agent can do for your business
- Verified subscription statusIncluded
- Pauses and changes with your termsWith your setup
- Cancellation without insistenceIncluded
- Routes charges to your teamWith your setup
- Answers from your own content: the knowledge base you loadWith your setup
- Looks up the real status of WooCommerce ordersOptional integration
Verifies the subscription with number and email, states its status and the published delivery schedule, and...
Subscription Support Assistant
Handles subscription pauses, changes and cancellations with your terms, respecting the customer's decision.
Built for: Merchants with product subscriptions
From USD 299.00 / year
Annual access · updates and support during the term
What changes in your business
- Subscribers cancelling because they do not know they can pause
- Changes arriving after the cutoff
Try Subscription Support Assistant
Talk to the agent the way a customer would. It uses demo data and changes no real system.
Hi 👋 I am Subscription Support Assistant. I use demo data.
Demo data. It does not change any real system.
From install to the first conversation
1Configure
Enable the plugin in your WordPress, pick your AI provider and load your business context.
2Converse
The agent answers on your website using your catalog and knowledge base.
3Hand off and log
When a case needs your team it hands it off to a person, and keeps the conversation when the visitor leaves contact details.
What it does and what it connects to
- Verified subscription status
- Pauses and changes with your terms
- Cancellation without insistence
- Routes charges to your team
What the agent can do
- Website chat
- Human handoff
- Knowledge search
- Check order status
- Answers from your knowledge base
Compatibility
- REST API
- Any website
- WooCommerce
- WordPress
What your purchase includes
- Delivery
- ZIP package for local WordPress installation.
Requirements
- WordPress 6+
- AI provider key (OpenRouter, OpenAI, Anthropic, Google or DeepSeek)
- WooCommerce orders (read with customer verification); post-sale policies (knowledge base)
Before you buy
Does it push customers not to cancel?
No. It mentions the pause option once and respects the customer's decision.
Can it change the subscription for the customer?
It guides self-service; your team handles changes outside it.
What do I need to configure?
Load your subscription terms as the knowledge base, set who receives routed cases and connect your AI key.
Does it invent answers?
No. It only answers from your approved sources; if something is not documented it says so and routes the case.
Works well with
Subscription Renewal & Retention Assistant
Your subscribers understand renewal, pauses and cancellation instantly, and your team gets ready requests.
From USD 299.00 / yearView agentCoupon and Promotion Issue Resolver
Explains with the exact rule why a voucher code does not apply and which condition is missing.
From USD 299.00 / yearView agentWarranty Support Assistant
Explains your warranty terms, coverage and documents and routes each complete request, never approving cases itself.
From USD 199.00 / yearView agent
Subscription Support Assistant
Install the plugin on your WooCommerce, load your subscription terms, set who receives charge cases, connect your AI key and test with a real subscription.
Full product description
Verifies the subscription with number and email, states its status and the published delivery schedule, and explains with your terms how to change product or frequency, pause or cancel. If the customer decides to cancel, it gives the step and does not insist. Charges and non-self-service changes go to your team.