What this agent can do for your business
- Warranty terms by categoryIncluded
- Explains exclusions from your policyWith your setup
- Asks for serial and proof of purchaseIncluded
- Never approves or rejects casesIncluded
- Hands the case to a person on your team when neededWith your setup
- Chat on your WordPress site, in Spanish and EnglishIncluded
Answers from your policy how long the warranty lasts by category, what it covers, which exclusions...
Warranty Support Assistant
Explains your warranty terms, coverage and documents and routes each complete request, never approving cases itself.
Built for: Warranty and after-sales teams of brands and distributors
From USD 199.00 / year
Annual access · updates and support during the term
What changes in your business
- Customers who do not know whether their product is covered
- Requests arriving without serial number or proof of purchase
Try Warranty Support Assistant
Talk to the agent the way a customer would. It uses demo data and changes no real system.
Hi 👋 I am Warranty Support Assistant. I use demo data.
Demo data. It does not change any real system.
From install to the first conversation
1Configure
Enable the plugin in your WordPress, pick your AI provider and load your business context.
2Converse
The agent answers on your website using your catalog and knowledge base.
3Hand off and log
When a case needs your team it hands it off to a person, and keeps the conversation when the visitor leaves contact details.
What it does and what it connects to
- Warranty terms by category
- Explains exclusions from your policy
- Asks for serial and proof of purchase
- Never approves or rejects cases
What the agent can do
- Website chat
- Human handoff
- Knowledge search
- Answers from your knowledge base
Compatibility
- REST API
- Any website
- WooCommerce
- WordPress
What your purchase includes
- Delivery
- ZIP package for local WordPress installation.
Requirements
- WordPress 6+
- AI provider key (OpenRouter, OpenAI, Anthropic, Google or DeepSeek)
- Your warranty policy (knowledge base); service center contact for routed requests
Before you buy
Does it approve warranties?
No. It explains the policy and routes the request; your service center performs the technical assessment.
Can it handle different terms per product?
Yes: load your policy with terms by category or product and it answers with them.
What do I need to configure?
Load your warranty policy by category as the knowledge base, set who receives routed cases and connect your AI key.
Does it invent answers?
No. It only answers from your approved sources; if something is not documented it says so and routes the case.
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Warranty Support Assistant
Install the plugin, load your warranty policy and exclusions, set the warranty team, connect your AI key and test a real question.
Full product description
Answers from your policy how long the warranty lasts by category, what it covers, which exclusions apply and which documents are needed. To start a request it asks for serial number and purchase date and routes it complete to the warranty team. It never approves or rejects cases.