What this agent can do for your business
- Guides approved basic checksIncluded
- Priority per your SLAWith your setup
- Complete service orderIncluded
- Never tells anyone to open equipmentIncluded
- Answers from your own content: the knowledge base you loadWith your setup
- Chat on your WordPress site, in Spanish and EnglishIncluded
Identifies equipment, site and symptom, guides the basic checks in your approved guide and solves what...
Field Service Dispatch Intake Assistant
Your service orders arrive complete and prioritized per your SLA, and simple issues are solved without dispatching.
Built for: Field service companies
From USD 299.00 / year
Annual access · updates and support during the term
What changes in your business
- Orders without serial number or error code
- Technicians dispatched for simple faults
Try Field Service Dispatch Intake Assistant
Talk to the agent the way a customer would. It uses demo data and changes no real system.
Hi 👋 I am Field Service Dispatch Intake Assistant. I use demo data.
Demo data. It does not change any real system.
From install to the first conversation
1Configure
Enable the plugin in your WordPress, pick your AI provider and load your business context.
2Converse
The agent answers on your website using your catalog and knowledge base.
3Hand off and log
When a case needs your team it hands it off to a person, and keeps the conversation when the visitor leaves contact details.
What it does and what it connects to
- Guides approved basic checks
- Priority per your SLA
- Complete service order
- Never tells anyone to open equipment
What the agent can do
- Website chat
- Human handoff
- Knowledge search
- Answers from your knowledge base
Compatibility
- REST API
- Any website
- WooCommerce
- WordPress
What your purchase includes
- Delivery
- ZIP package for local WordPress installation.
Requirements
- WordPress 6+
- AI provider key (OpenRouter, OpenAI, Anthropic, Google or DeepSeek)
Before you buy
Does it promise arrival times?
No. It gives the published SLA window; the coordinator confirms the exact time.
Does it give repair instructions?
Only basic checks from your guide; never opening equipment or handling refrigerant or electricity.
What do I need to configure?
Your troubleshooting guide, error codes and SLA rules as the knowledge base, the dispatch coordinator and your AI key. Your dispatch software is optional.
Where do orders go?
To your WordPress operations panel, with all the case data.
Works well with
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Field Service Dispatch Intake Assistant
Install the plugin, load your troubleshooting guide, error codes and SLA, set the dispatch coordinator, connect your AI key and test an incident.
Full product description
Identifies equipment, site and symptom, guides the basic checks in your approved guide and solves what can be solved without dispatching. Otherwise it assigns priority with your SLA and passes your coordinator a complete service order. It never tells anyone to open equipment or promises arrival times.