What this agent can do for your business
- Cited service policyIncluded
- Follow-up with a codeIncluded
- Escalates overdue casesIncluded
- Never promises datesIncluded
- Chat on your WordPress site, in Spanish and EnglishIncluded
Tells each requester their request's type and priority, the committed time and how to follow up...
Request Management Agent
Gives traceability to your internal requests: priority, time, follow-up and escalation per your policy.
Built for: Shared services and back-office teams
From USD 299.00 / year
Annual access · updates and support during the term
What changes in your business
- Business requests without service traceability
- Requesters asking by email again and again
Try Request Management Agent
Talk to the agent the way a customer would. It uses demo data and changes no real system.
Hi 👋 I am Request Management Agent. I use demo data.
Demo data. It does not change any real system.
From install to the first conversation
1Configure
Enable the plugin in your WordPress, pick your AI provider and load your business context.
2Converse
The agent answers on your website using your catalog and knowledge base.
3Hand off and log
When a case needs your team it hands it off to a person, and keeps the conversation when the visitor leaves contact details.
What it does and what it connects to
- Cited service policy
- Follow-up with a code
- Escalates overdue cases
- Never promises dates
What the agent can do
- Website chat
- Answers with sources
- Human handoff
- Knowledge search
- Answers from your knowledge base
Compatibility
- REST API
- Any website
- WooCommerce
- WordPress
What your purchase includes
- Delivery
- ZIP package for local WordPress installation.
Requirements
- WordPress 6+
- AI provider key (OpenRouter, OpenAI, Anthropic, Google or DeepSeek)
- Published process rules: required data, owners and SLA (knowledge base); authenticated access
Before you buy
Does it create tasks or tickets in another system?
No. It structures the request and, when you ask, passes it to the responsible person; the case stays in the plugin's Operations panel.
Can it check a request's status?
It explains how to follow up with your code in the portal; it does not query external systems.
What do I need to configure?
Load your request service policy as the knowledge base, set who receives routed cases and connect your AI key.
Does it invent answers?
No. It only answers from your approved sources; if something is not documented it says so and routes the case.
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Request Management Agent
Install the plugin with access for your authenticated team only, load your request service policy, set who receives routed cases, connect your AI key and test a real request.
Full product description
Tells each requester their request's type and priority, the committed time and how to follow up with its code, per your published service policy. When a request is overdue or escalation is asked, it passes it to the responsible person with confirmation. It never changes priorities or promises dates.