What this agent can do for your business
- Verified status and dateIncluded
- Rescheduling per your policyWith your setup
- Switch to a pickup pointIncluded
- Routes damage and lossesIncluded
- Looks up the real status of WooCommerce ordersOptional integration
- Chat on your WordPress site, in Spanish and EnglishIncluded
Verifies the order with number and email, states status, estimated date and carrier, and explains with...
Delivery Support Assistant
Answers where each order is and what to do after a failed attempt, with the verified status and your policy.
Built for: Post-sale and logistics teams of online merchants
From USD 299.00 / year
Annual access · updates and support during the term
What changes in your business
- Parcels returned because customers cannot reschedule
- Tracking questions overwhelming the team
Try Delivery Support Assistant
Talk to the agent the way a customer would. It uses demo data and changes no real system.
Hi 👋 I am Delivery Support Assistant. I use demo data.
Demo data. It does not change any real system.
From install to the first conversation
1Configure
Enable the plugin in your WordPress, pick your AI provider and load your business context.
2Converse
The agent answers on your website using your catalog and knowledge base.
3Hand off and log
When a case needs your team it hands it off to a person, and keeps the conversation when the visitor leaves contact details.
What it does and what it connects to
- Verified status and date
- Rescheduling per your policy
- Switch to a pickup point
- Routes damage and losses
What the agent can do
- Website chat
- Human handoff
- Knowledge search
- Check order status
- Answers from your knowledge base
Compatibility
- REST API
- Any website
- WooCommerce
- WordPress
What your purchase includes
- Delivery
- ZIP package for local WordPress installation.
Requirements
- WordPress 6+
- AI provider key (OpenRouter, OpenAI, Anthropic, Google or DeepSeek)
- WooCommerce orders (read with customer verification); post-sale policies (knowledge base)
Before you buy
Does it show orders without verification?
No. It only shows the order when the number and purchase email match.
What does it do with a damaged order?
It routes it to your team with the order number to handle it.
What do I need to configure?
Load your delivery and rescheduling policies as the knowledge base, set who receives routed cases and connect your AI key.
Does it invent answers?
No. It only answers from your approved sources; if something is not documented it says so and routes the case.
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Delivery Support Assistant
Install the plugin on your WooCommerce, load your delivery policies, set who receives damage and loss cases, connect your AI key and test with a real order.
Full product description
Verifies the order with number and email, states status, estimated date and carrier, and explains with your policy how to reschedule, what happens after a failed attempt and how to switch to a pickup point. Damaged or lost orders go to your team. It never promises different dates.