What this agent can do for your business
- Answers published proceduresIncluded
- Cases with reference, quantities and photosIncluded
- No invented statusesIncluded
- Timelines per your SLAWith your setup
- Answers from your own content: the knowledge base you loadWith your setup
- Hands the case to a person on your team when neededWith your setup
Answers unloading appointments, cut-off times, dispatches, documents and SLAs from your procedures, and for shortages, damage...
Warehouse Customer Support Assistant
Your logistics clients get appointments, cut-offs and dispatch answers instantly, and incidents reach operations complete.
Built for: Warehouses and 3PL operators
From USD 299.00 / year
Annual access · updates and support during the term
What changes in your business
- Operations interrupted by repeated questions
- Claims without order number or evidence
Try Warehouse Customer Support Assistant
Talk to the agent the way a customer would. It uses demo data and changes no real system.
Hi 👋 I am Warehouse Customer Support Assistant. I use demo data.
Demo data. It does not change any real system.
From install to the first conversation
1Configure
Enable the plugin in your WordPress, pick your AI provider and load your business context.
2Converse
The agent answers on your website using your catalog and knowledge base.
3Hand off and log
When a case needs your team it hands it off to a person, and keeps the conversation when the visitor leaves contact details.
What it does and what it connects to
- Answers published procedures
- Cases with reference, quantities and photos
- No invented statuses
- Timelines per your SLA
What the agent can do
- Website chat
- Human handoff
- Knowledge search
- Answers from your knowledge base
Compatibility
- REST API
- Any website
- WooCommerce
- WordPress
What your purchase includes
- Delivery
- ZIP package for local WordPress installation.
Requirements
- WordPress 6+
- AI provider key (OpenRouter, OpenAI, Anthropic, Google or DeepSeek)
Before you buy
Does it look up order status?
Not by default: it opens a case for operations. WMS integration is optional.
Does it approve claims?
No. It collects the complete incident and operations decides.
What do I need to configure?
Your receiving, dispatch, incident and SLA procedures as the knowledge base, the operations team and your AI key.
What data does it ask for an incident?
Customer, order or waybill number, incident type, quantities and photos.
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Warehouse Customer Support Assistant
Install the plugin, load your receiving, dispatch, incident and SLA procedures, set the operations team, connect your AI key and test an incident.
Full product description
Answers unloading appointments, cut-off times, dispatches, documents and SLAs from your procedures, and for shortages, damage or delays opens a case with customer, reference, quantities and photos for your operations team. It never invents order statuses, stock levels or dates.