What this agent can do for your business
- Alternative formats from your statementWith your setup
- Guides the site settingsIncluded
- Records barriers with page and technologyIncluded
- Never asks for health dataIncluded
- Answers from your own content: the knowledge base you loadWith your setup
- Hands the case to a person on your team when neededWith your setup
Answers from your accessibility statement which alternative formats you offer, how to use the site settings...
Accessibility Support Assistant
Guides on alternative formats and accessible settings and records each barrier so your team can fix it.
Built for: Organizations that must offer accessible channels
From USD 199.00 / year
Annual access · updates and support during the term
What changes in your business
- People without a clear channel to request alternative formats
- Barrier reports without the information needed to fix them
Try Accessibility Support Assistant
Talk to the agent the way a customer would. It uses demo data and changes no real system.
Hi 👋 I am Accessibility Support Assistant. I use demo data.
Demo data. It does not change any real system.
From install to the first conversation
1Configure
Enable the plugin in your WordPress, pick your AI provider and load your business context.
2Converse
The agent answers on your website using your catalog and knowledge base.
3Hand off and log
When a case needs your team it hands it off to a person, and keeps the conversation when the visitor leaves contact details.
What it does and what it connects to
- Alternative formats from your statement
- Guides the site settings
- Records barriers with page and technology
- Never asks for health data
What the agent can do
- Website chat
- Human handoff
- Knowledge search
- Answers from your knowledge base
Compatibility
- REST API
- Any website
- WooCommerce
- WordPress
What your purchase includes
- Delivery
- ZIP package for local WordPress installation.
Requirements
- WordPress 6+
- AI provider key (OpenRouter, OpenAI, Anthropic, Google or DeepSeek)
- Your accessibility statement and procedures (knowledge base)
Before you buy
Does it ask for health information?
No. It only asks for the page, what does not work and the assistive technology used, so the team can fix the barrier.
Does it replace an accessibility audit?
No. It is a guidance and reporting channel; your team performs audits and fixes.
What do I need to configure?
Load your accessibility statement and procedures as the knowledge base, set who receives routed cases and connect your AI key.
Does it invent answers?
No. It only answers from your approved sources; if something is not documented it says so and routes the case.
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Accessibility Support Assistant
Install the plugin, load your accessibility statement and procedures, set the responsible team, connect your AI key and test a real report.
Full product description
Answers from your accessibility statement which alternative formats you offer, how to use the site settings and which accessible channels exist. When someone finds a barrier, it records the page, what does not work and the assistive technology, and routes it to your team. It never asks for health data.