What this agent can do for your business
- Guides access recoveryIncluded
- Answers certificates and deadlinesIncluded
- Never receives passwordsIncluded
- Cases with course and emailIncluded
- Answers from your own content: the knowledge base you loadWith your setup
- Hands the case to a person on your team when neededWith your setup
Answers access, password recovery, progress, certificates, dates and refunds from your information, guides the solution step...
Online Course Student Support Assistant
Your students solve access, certificates and payments instantly, and your team gets only real cases.
Built for: Online academies and course platforms
From USD 299.00 / year
Annual access · updates and support during the term
What changes in your business
- Support flooded with access questions
- Students who drop out over a technical problem
Try Online Course Student Support Assistant
Talk to the agent the way a customer would. It uses demo data and changes no real system.
Hi 👋 I am Online Course Student Support Assistant. I use demo data.
Demo data. It does not change any real system.
From install to the first conversation
1Configure
Enable the plugin in your WordPress, pick your AI provider and load your business context.
2Converse
The agent answers on your website using your catalog and knowledge base.
3Hand off and log
When a case needs your team it hands it off to a person, and keeps the conversation when the visitor leaves contact details.
What it does and what it connects to
- Guides access recovery
- Answers certificates and deadlines
- Never receives passwords
- Cases with course and email
What the agent can do
- Website chat
- Human handoff
- Knowledge search
- Answers from your knowledge base
Compatibility
- REST API
- Any website
- WooCommerce
- WordPress
What your purchase includes
- Delivery
- ZIP package for local WordPress installation.
Requirements
- WordPress 6+
- AI provider key (OpenRouter, OpenAI, Anthropic, Google or DeepSeek)
Before you buy
Does it ask for passwords?
Never. It guides recovery from your platform's official link.
Does it approve refunds?
No. It explains your policy and passes the request to the team.
What do I need to configure?
Your access, certificate, deadline and refund guides as the knowledge base, the support team and your AI key. LMS integration is optional.
Does it solve exams?
No. It helps with the platform, not with assessments.
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Online Course Student Support Assistant
Install the plugin, load your access, certificate and refund guides, set the support team, connect your AI key and test a question.
Full product description
Answers access, password recovery, progress, certificates, dates and refunds from your information, guides the solution step by step and passes persistent cases to your team with course and email. It never receives passwords, approves refunds or solves exams.