What this agent can do for your business
- Cited routing matrixIncluded
- Clear priority and timeIncluded
- Says when it is not in the matrixIncluded
- Routing with confirmationIncluded
- Answers from your own content: the knowledge base you loadWith your setup
- Chat on your WordPress site, in Spanish and EnglishIncluded
Applies your published routing matrix to state each task's responsible team, priority and time, explaining the...
Intelligent Task Routing Assistant
Classifies each internal task and tells you which team it goes to, with which priority and time, per your routing matrix.
Built for: Operations coordinators and PMO
From USD 299.00 / year
Annual access · updates and support during the term
What changes in your business
- Tasks assigned without clear criteria or owners
- Priorities decided by whoever shouts loudest
Try Intelligent Task Routing Assistant
Talk to the agent the way a customer would. It uses demo data and changes no real system.
Hi 👋 I am Intelligent Task Routing Assistant. I use demo data.
Demo data. It does not change any real system.
From install to the first conversation
1Configure
Enable the plugin in your WordPress, pick your AI provider and load your business context.
2Converse
The agent answers on your website using your catalog and knowledge base.
3Hand off and log
When a case needs your team it hands it off to a person, and keeps the conversation when the visitor leaves contact details.
What it does and what it connects to
- Cited routing matrix
- Clear priority and time
- Says when it is not in the matrix
- Routing with confirmation
What the agent can do
- Website chat
- Answers with sources
- Human handoff
- Knowledge search
- Answers from your knowledge base
Compatibility
- REST API
- Any website
- WooCommerce
- WordPress
What your purchase includes
- Delivery
- ZIP package for local WordPress installation.
Requirements
- WordPress 6+
- AI provider key (OpenRouter, OpenAI, Anthropic, Google or DeepSeek)
- Published process rules: required data, owners and SLA (knowledge base); authenticated access
Before you buy
Does it create tasks or tickets in another system?
No. It structures the request and, when you ask, passes it to the responsible person; the case stays in the plugin's Operations panel.
What if the task is not in the matrix?
It says so and offers to pass it to coordination; it never invents an owner.
What do I need to configure?
Load your task routing matrix as the knowledge base, set who receives routed cases and connect your AI key.
Does it invent answers?
No. It only answers from your approved sources; if something is not documented it says so and routes the case.
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Intelligent Task Routing Assistant
Install the plugin with access for your authenticated team only, load your task routing matrix, set who receives routed cases, connect your AI key and test a real request.
Full product description
Applies your published routing matrix to state each task's responsible team, priority and time, explaining the criterion. If the task is not in the matrix, it says so. When you ask, it passes the task to the team with confirmation and it stays in the Operations panel.