What this agent can do for your business
- Cites the service sheetIncluded
- Clarifies exclusionsIncluded
- Published service levelsIncluded
- Routes custom scopesIncluded
- Answers from your own content: the knowledge base you loadWith your setup
- Chat on your WordPress site, in Spanish and EnglishIncluded
Answers what each service includes, its deliverables, prerequisites, service levels and exclusions citing your current catalog....
Service Catalog Concierge
Explains every service in your catalog with scope, deliverables and service levels, citing the current sheet.
Built for: Managed services and outsourcing companies
From USD 299.00 / year
Annual access · updates and support during the term
What changes in your business
- Customers assuming services they did not buy
- Salespeople giving different scopes
Try Service Catalog Concierge
Talk to the agent the way a customer would. It uses demo data and changes no real system.
Hi 👋 I am Service Catalog Concierge. I use demo data.
Demo data. It does not change any real system.
From install to the first conversation
1Configure
Enable the plugin in your WordPress, pick your AI provider and load your business context.
2Converse
The agent answers on your website using your catalog and knowledge base.
3Hand off and log
When a case needs your team it hands it off to a person, and keeps the conversation when the visitor leaves contact details.
What it does and what it connects to
- Cites the service sheet
- Clarifies exclusions
- Published service levels
- Routes custom scopes
What the agent can do
- Website chat
- Answers with sources
- Human handoff
- Knowledge search
- Answers from your knowledge base
Compatibility
- REST API
- Any website
- WooCommerce
- WordPress
What your purchase includes
- Delivery
- ZIP package for local WordPress installation.
Requirements
- WordPress 6+
- AI provider key (OpenRouter, OpenAI, Anthropic, Google or DeepSeek)
- Your current service catalog (knowledge base)
Before you buy
Can it design a custom scope?
No. It explains catalog services and routes custom scopes to Customer Success.
Does it cite its sources?
Yes, each answer states the service sheet it comes from.
What do I need to configure?
Load your current service catalog as the knowledge base, set who receives routed cases and connect your AI key.
Does it invent answers?
No. It only answers from your approved sources; if something is not documented it says so and routes the case.
Works well with
Training Knowledge Assistant
A review assistant that explains your course with the official material and cites the module, never solving assessments.
From USD 299.00 / yearView agentWeb Service Desk
Solves your catalog's self-service requests and registers the rest with category and published service time.
From USD 199.00 / yearView agentProduct Documentation Concierge
Answers technical questions from your versioned documentation, citing the exact page and version.
From USD 299.00 / yearView agent
Service Catalog Concierge
Install the plugin, load your service catalog as the knowledge base, set who receives routed questions, connect your AI key and test a real question.
Full product description
Answers what each service includes, its deliverables, prerequisites, service levels and exclusions citing your current catalog. If something is not documented it says so, and custom scopes are routed to Customer Success. It never invents service levels.