What this agent can do for your business
- Real status by numberIncluded
- Meaning and next stepIncluded
- Never invents statusesIncluded
- Routes problemsIncluded
- Answers from your own content: the knowledge base you loadWith your setup
- Chat on your WordPress site, in Spanish and EnglishIncluded
With the order number it looks up your record, explains what the status means and the...
Order Status Assistant
Answers where each order is with its real status, meaning and next step, never inventing dates.
Built for: Companies selling by order (B2B and B2C)
From USD 299.00 / year
Annual access · updates and support during the term
What changes in your business
- Customers calling to know where their order is
- Different answers about the same status
Try Order Status Assistant
Talk to the agent the way a customer would. It uses demo data and changes no real system.
Hi 👋 I am Order Status Assistant. I use demo data.
Demo data. It does not change any real system.
From install to the first conversation
1Configure
Enable the plugin in your WordPress, pick your AI provider and load your business context.
2Converse
The agent answers on your website using your catalog and knowledge base.
3Hand off and log
When a case needs your team it hands it off to a person, and keeps the conversation when the visitor leaves contact details.
What it does and what it connects to
- Real status by number
- Meaning and next step
- Never invents statuses
- Routes problems
What the agent can do
- Website chat
- Human handoff
- Knowledge search
- Answers from your knowledge base
- Check request status
Compatibility
- REST API
- Any website
- WooCommerce
- WordPress
What your purchase includes
- Delivery
- ZIP package for local WordPress installation.
Requirements
- WordPress 6+
- AI provider key (OpenRouter, OpenAI, Anthropic, Google or DeepSeek)
- Status source (built-in records or configured connector with mapped fields); status guide (knowledge base)
Before you buy
Can it invent a date if there is no record?
No. If the order is not found, it says so and offers to route to a person.
Where does it read statuses from?
From the built-in record or your connected system with its field mapping; without a connection it answers that configuration is required.
What do I need to configure?
Load your status guide and timelines as the knowledge base, set who receives routed cases and connect your AI key.
Does it invent answers?
No. It only answers from your approved sources; if something is not documented it says so and routes the case.
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Order Status Assistant
Install the plugin, connect your status source or use the built-in record, load your status guide, connect your AI key and test with a real number.
Full product description
With the order number it looks up your record, explains what the status means and the next step, and states the estimated date if there is one. Orders with a payment issue or not in the record are routed to your team. It never invents statuses or dates.