What this agent can do for your business
- Answers first and cites the articleIncluded
- Covers account, usage and billingIncluded
- Detects what is not documentedIncluded
- Never asks for payment dataIncluded
- Answers from your own content: the knowledge base you loadWith your setup
- Hands the case to a person on your team when neededWith your setup
Answers account, usage, billing and policy questions from your approved help center, the answer first and...
Intelligent Customer Knowledge Center
Answers your customers with the exact help center article and routes what is not documented.
Built for: Customer Success teams at companies with a help center
From USD 299.00 / year
Annual access · updates and support during the term
What changes in your business
- A help center customers cannot navigate
- Repeated questions that already have an article
Try Intelligent Customer Knowledge Center
Talk to the agent the way a customer would. It uses demo data and changes no real system.
Hi 👋 I am Intelligent Customer Knowledge Center. I use demo data.
Demo data. It does not change any real system.
From install to the first conversation
1Configure
Enable the plugin in your WordPress, pick your AI provider and load your business context.
2Converse
The agent answers on your website using your catalog and knowledge base.
3Hand off and log
When a case needs your team it hands it off to a person, and keeps the conversation when the visitor leaves contact details.
What it does and what it connects to
- Answers first and cites the article
- Covers account, usage and billing
- Detects what is not documented
- Never asks for payment data
What the agent can do
- Website chat
- Answers with sources
- Human handoff
- Knowledge search
- Answers from your knowledge base
Compatibility
- REST API
- Any website
- WooCommerce
- WordPress
What your purchase includes
- Delivery
- ZIP package for local WordPress installation.
Requirements
- WordPress 6+
- AI provider key (OpenRouter, OpenAI, Anthropic, Google or DeepSeek)
- Your help center articles (knowledge base)
Before you buy
Does it change customer accounts?
No. It guides the steps with your articles; the customer or your team makes changes.
What if there is no article?
It says so clearly and offers to route the question to Customer Success.
What do I need to configure?
Load your help center articles as the knowledge base, set who receives routed cases and connect your AI key.
Does it invent answers?
No. It only answers from your approved sources; if something is not documented it says so and routes the case.
Works well with
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Intelligent Customer Knowledge Center
Install the plugin, load your help center articles as the knowledge base, set who receives routed questions, connect your AI key and test a real question.
Full product description
Answers account, usage, billing and policy questions from your approved help center, the answer first and then the cited article. If something is not documented it says so and routes it to Customer Success. It never accesses or changes accounts or asks for payment data.