What this agent can do for your business
- Use and care guidesIncluded
- One step per messageIncluded
- Applicable warrantyIncluded
- Routes faults and damageIncluded
- Answers from your own content: the knowledge base you loadWith your setup
- Looks up the real status of WooCommerce ordersOptional integration
After the purchase it answers from your published guides how to set up, use and care...
After-sales Commerce Concierge
Supports your customers after the purchase with use, care and warranty guides, and routes what needs a person.
Built for: Online merchants of home products
From USD 299.00 / year
Annual access · updates and support during the term
What changes in your business
- Customers who do not know how to use what they bought
- Avoidable returns from misuse
Try After-sales Commerce Concierge
Talk to the agent the way a customer would. It uses demo data and changes no real system.
Hi 👋 I am After-sales Commerce Concierge. I use demo data.
Demo data. It does not change any real system.
From install to the first conversation
1Configure
Enable the plugin in your WordPress, pick your AI provider and load your business context.
2Converse
The agent answers on your website using your catalog and knowledge base.
3Hand off and log
When a case needs your team it hands it off to a person, and keeps the conversation when the visitor leaves contact details.
What it does and what it connects to
- Use and care guides
- One step per message
- Applicable warranty
- Routes faults and damage
What the agent can do
- Website chat
- Human handoff
- Knowledge search
- Check order status
- Answers from your knowledge base
Compatibility
- REST API
- Any website
- WooCommerce
- WordPress
What your purchase includes
- Delivery
- ZIP package for local WordPress installation.
Requirements
- WordPress 6+
- AI provider key (OpenRouter, OpenAI, Anthropic, Google or DeepSeek)
- WooCommerce orders (read with customer verification); post-sale policies (knowledge base)
Before you buy
Does it diagnose faults?
No. It explains use and care with your guides and routes faults to your team.
Does it need the order number?
Only for order questions; it answers use guides without personal data.
What do I need to configure?
Load your use, care and warranty guides as the knowledge base, set who receives routed cases and connect your AI key.
Does it invent answers?
No. It only answers from your approved sources; if something is not documented it says so and routes the case.
Works well with
Warranty Support Assistant
Explains your warranty terms, coverage and documents and routes each complete request, never approving cases itself.
From USD 199.00 / yearView agentSubscription Renewal & Retention Assistant
Your subscribers understand renewal, pauses and cancellation instantly, and your team gets ready requests.
From USD 299.00 / yearView agentPurchase Issue Assistant
Resolves pending payments and orders on hold with the verified status and next step, never asking for card data.
From USD 299.00 / yearView agent
After-sales Commerce Concierge
Install the plugin on your WooCommerce, load your use, care and warranty guides, set who receives faults, connect your AI key and test a real question.
Full product description
After the purchase it answers from your published guides how to set up, use and care for the product, one step per message, and states the applicable warranty. It verifies the order with number and email when asked. Faults, damage and assessment cases go to your team, without diagnoses or promises.